The link your customers get by text or on your site. They only see times your calendar really has free.
Book a visit with Greenline Home Services
book.example/home-services (sample address)
Wednesday 18
Thursday 19
Friday 20
Texts to your customers Front Desk
Sent automatically, in your company name. Replies come back to your queue.
Booking confirmation
You are booked for a site visit Thu Nov 19, 10–12, weekly lawn care. Reply C to change.
Perfect, thank you
Crew on the way
Your crew is on the way and should arrive around 8:15 am. Track: track.example/h2m7 (sample)
Missed call, text back
Sorry we missed you. Reply with what you need, or book here: book.example/visit (sample)
Need a quote for a fence, about 60 feet
Happy to. Site visit Thursday or Friday morning?
Urgent alert to the owner
URGENT · water damage · Omar Haddad, 9 Kingsway Cres, Oakville, 905-555-0166. Water is stopped. Wants someone today. Call back within 30 minutes.
Weekly report Front Desk
Emailed every Monday. One page, the numbers that matter.
Calls answered
38
Visits booked
19
Booked value
$14,300
Calls missed
0
When the calls came in
Calls
Office hours, lines busy
10
Evenings
15
Nights
3
Weekend
10
What callers wanted
Calls
Booked
Quote or estimate
16
9
Recurring service
9
6
One-time job
7
4
Urgent
2
sent to owner
Reschedule, other
4
passed to office
Three calls worth listening to this week
▶ Mon 8:10 pm · lawn care quote · site visit booked
▶ Tue 10:40 pm · water damage · owner alerted in 2 minutes
▶ Fri 7:30 pm · caller wanted a price by phone · left without booking
Quotes followed up Front Desk + Revenue
Every open quote gets a reminder until the customer says yes or no. Nothing sits forgotten.
Customer
Quote
Amount
Status
P. Novak
Cedar deck, 12 × 16
$9,800
Accepted after 1st reminder
D. Sharma
Kitchen renovation
$41,500
Reminder 2 sent Mon
K. Lopez
Lawn care, season
$2,160
Site visit Thursday
M. Okoro
Interlock driveway
$13,200
Declined: timing
Open quotes: $43,660 · Won this month: $9,800
Reviews and reminders Front Desk + Revenue
A review request after each finished job, and a reminder when seasonal work comes round.
After the job
Thanks for choosing us. How did the crew do today? A quick review helps a lot: review.example/go (sample)
This month: 22 requests sent · 9 reviews received · average 4.7 stars
Seasonal reminder
Hi Sam, spring clean-up slots are opening. Want the same week as last year? book.example/visit (sample)
Customers from last season: 58 · already rebooked: 21
Crew schedule Full Office
Jobs assigned to the right crew and ordered by route. Added after go-live, one step at a time.
Crew
Today
Jobs
Drive time
Crew A (lawn)
Burlington → Burlington → Oakville
3
40 min
Crew B (cleaning)
Mississauga → Oakville
2
25 min
Crew C (renovation)
Milton, all day
1
35 min
Hours, invoices and margin Full Office
Prepared for your approval, then synced with your accounting. Added after go-live, one step at a time.
Hours this week, ready for payroll
Crew A
118 h
Crew B
76 h
Crew C
124 h
Invoices
Sent this week
23 · $18,940
Paid
17 · $12,210
Reminded at 30 days
3 · $2,480
Margin per job type
Lawn and garden
44%
Cleaning
52%
Renovation
27%
Social presence Front Desk + Revenue
The week's posts are drafted from your real jobs, reviews and opening hours. Each post waits for your approval unless you choose automatic. Replies and messages come back to your queue.
Day
Where
Draft post
Status
Mon
Instagram
Before and after: cedar deck in Burlington, built in four days. (Photos from the crew.)
Waiting for approval
Wed
Google Business Profile
Spring clean-up slots are open. Same crew as last year if you book this month.
Approved, scheduled
Sat
Nextdoor
We are in your neighbourhood on Thursday for lawn care. Free quotes on the same day.
Draft
Networks set up for this trade: Google Business Profile, Facebook, Instagram, LinkedIn, Nextdoor. You choose them, the rhythm and the subjects on your settings page.
A call, word for word Front Desk
A sample call as the assistant handles it. On your system you can read or listen to every call from the queue.
Thanks for calling Greenline Home Services, this is Sam. What do you need done?
I would like a quote for weekly lawn care.
Happy to help. What is the address, and is it the front and the back?
31 Elmhurst Avenue in Burlington. Both, it is a corner lot.
Thank you. Your name and a number to reach you?
Karen Lopez, 905-555-0118.
For lawn care we do a short site visit, free. Thursday between 10 and 12, or Friday afternoon?
Thursday.
Booked as a request: Karen Lopez, 31 Elmhurst Avenue, site visit Thursday 10 to 12 for weekly lawn care. The office confirms tomorrow morning.
Try it yourself: go back to the site and press the round button.
Your settings page
Delivered after you subscribe. We pre-fill it from what you already publish; you correct it and your site updates at once.
1. Your site
Company
Greenline Home Services
Cities you serve Please check
Burlington, Oakville, Milton, Mississauga
Opening hours Please check
Monday to Saturday, 8 am to 6 pm
Services
Lawn and garden care
House cleaning
Kitchens and bathrooms
Decks and fences
Interlock and patios
Snow removal
2. Your tools
☑ Google Calendar Connected
☑ Outlook / Microsoft 365 calendar Requested
☑ Your phone carrier (call forwarding) Requested
☐ Google Business Profile
☐ Jobber
☐ Housecall Pro
☐ LMN (landscaping)
3. Social presence
☑ Google Business Profile On
☑ Facebook On
☐ Instagram
☐ LinkedIn
☐ Nextdoor
Rhythm: 2 posts a week · I approve each post
4. Help from a person
Self-service: write to us any time. Video calls with Mikael Perhirin are part of the guided option.
Day-30 review Front Desk
After 30 days we go through the results together and you decide: continue, or stop having paid the first month only.
In 30 days
Before
With the assistant
Calls answered outside office hours
0
76
Calls that reached voicemail
76
0
Visits booked from those calls
a few call-backs
38
Time your office spent calling people back
about 6 h a week
about 1 h a week
Urgent calls handled within 15 minutes
not measured
all
Decision at day 30
Sample figures. Your own review uses your real calls.
Go: continue
Plans, options and free trial
Canadian dollars a month, before tax. 12-month term, no setup fee, stop at the day-30 review having paid the first month only.
Front Desk Front Desk
$450
For one person working alone, up to 10 people; self-setup
Calls answered in your name, English and French
Bookings and urgent calls
A site that books
A price list the assistant may quote
Daily queue, weekly report and three calls to listen to
250 call minutes
Front Desk + Revenue Front Desk + Revenue
$749
For 10 to 30 people
Everything in Front Desk
Quotes followed up
Reviews and reminders
Social presence
Plans renewed automatically
Which channel brings your work
Deposit or payment at booking
Ask your numbers in plain words
Your job or practice software connected
500 call minutes
Full Office Full Office
$1,200
For 30 people or more, or several locations
Everything above
Scheduling of your team
Hours and invoices prepared
Accounting connected, step by step
1,000 call minutes
Options
Guided setup and reviews by video call: $199
Social presence on Front Desk: $149
Job or practice software connection on Front Desk: $99
Extra 250 call minutes: $99
Additional location or phone line: $99
Free trial
7 days or 60 minutes of calls, after-hours and unanswered calls only, set up on your own settings page. A card is required; cancel before the end and you owe nothing.
Only what is written here is ever quoted on a call. Everything else is quoted by your team.
Service
What the assistant says
Weekly lawn care, standard lot
from $45 a visit
Deep cleaning
from $280
Site visit and quote
free
Renovations
quoted after a site visit
Seasonal contracts Front Desk + Revenue
Recurring plans renewed automatically, with a reminder before each renewal.
Plan
What it includes
Price
Members
Lawn season
Weekly mowing, April to October
$185 a month
64 customers
Snow season
Driveway and walks, per snowfall
$540 a season
37 customers
Renewals for next season: 58 sent · 21 renewed · 37 waiting
Where your work comes from Front Desk + Revenue
One tracking number per channel. The report shows which one brings calls, and which one brings booked work.
Channel
Calls
Booked
Result
Google Business Profile
14
8
$5,900
Nextdoor
9
5
$2,100
Lawn signs
6
3
$4,300
Instagram
5
2
$1,600
Flyers
4
1
$400
Deposit or payment at booking Front Desk + Revenue
A payment link goes out with the confirmation. Fewer no-shows.
Sample text
20% deposit paid by link when a renovation quote is accepted. Pay here: pay.example/3k7d (sample)
Paid, thanks
This month
Payment links sent
31
Paid
27
No-shows
1, against 6 before
Ask your numbers in plain words Front Desk + Revenue
Write a question by email or message. The answer comes from your own calls, bookings and quotes.
How many quote requests did we get this week?
16 requests, 9 site visits booked.
Which crew has room on Thursday?
Crew B, from 1 pm.
Which quotes are waiting for an answer?
Three, worth $43,660. The oldest is the kitchen in Milton, 9 days.
Everything connected
Your assistant sits in the middle. Each function is plugged into the tool you already use; you choose them on your settings page.
BookingsGoogle Calendar
QuotesJobber
ReviewsGoogle Business Profile
PaymentsStripe
InvoicesQuickBooks Online
Social postsFacebook
TextsYour phone line
ReportsEmail or Teams
In the middleYour assistant
Function
Connected to
What moves
Bookings
Google Calendar
A booked visit lands in your calendar
Quotes
Jobber
Open items are read and followed up
Reviews
Google Business Profile
Review requests go out, replies come back
Payments
Stripe
A payment link goes out with the confirmation
Invoices
QuickBooks Online
Prepared invoices and hours are sent for approval
Social posts
Facebook
Approved posts are published
Texts
Your phone line
Confirmations and reminders in your name
Reports
Email or Teams
Weekly report and urgent alerts
Sample. A connection is live only once you have authorised it and we have tested it with you.
Your tools, connected
After you subscribe you get a private settings page: tick the tools you already use and we connect them. The common ones for your trade are ready in each plan. Not on the list? Tell us; most tools can be connected.
Answering and booking Front Desk
Google Calendar
Outlook / Microsoft 365 calendar
Your phone carrier (call forwarding)
Google Business Profile
Jobs, customers and follow-up Front Desk + Revenue
Jobber
Housecall Pro
LMN (landscaping)
ZenMaid (cleaning)
Buildertrend (renovation)
Google reviews
Money and hours Full Office
QuickBooks Online
Xero
Sage
Stripe
Square
Payroll (ADP, Wagepoint, Payworks)
Sample screen. A connection is live only once you have authorised it and we have tested it with you.
Social presence Front Desk + Revenue
The week's posts are drafted from your real jobs, reviews and opening hours. Each post waits for your approval unless you choose automatic. Replies and messages come back to your queue.
Networks set up for this trade: Google Business Profile, Facebook, Instagram, LinkedIn, Nextdoor. You choose them, the rhythm and the subjects on your settings page.